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Related Experiment Videos

Evaluation of a program to improve nursing assistant use

F D Jung1, L G Pearcey, J L Phillips

  • 1Moses H. Cone Memorial Hospital, Greensboro, NC.

The Journal of Nursing Administration
|March 1, 1994
PubMed
Summary

A hospital program improved nursing assistant use, reducing registered nurses workload and enhancing care quality. This initiative also boosted nurses' supervision abilities and patient satisfaction.

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Area of Science:

  • Nursing
  • Healthcare Management
  • Quality Improvement

Background:

  • Registered nurses (RNs) face increasing workloads, impacting their ability to focus on complex care coordination.
  • Optimizing the utilization of nursing assistants (NAs) is crucial for efficient healthcare delivery.
  • Existing models for NA support require evaluation for enhanced RN effectiveness.

Purpose of the Study:

  • To assess the impact of a hospital-wide program designed to improve nursing assistant utilization and productivity.
  • To determine if enhanced NA support leads to a reduced workload for registered nurses.
  • To evaluate the effects of the program on the quality of nursing care and patient satisfaction.

Main Methods:

  • Implementation of a hospital-wide program focused on optimizing nursing assistant roles and productivity.

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  • Data collection on registered nurse workload, perceived quality of care, and supervision capacity.
  • Analysis of trended data to assess changes in quality of nursing care and patient satisfaction post-implementation.

    • Main Results:

    • Registered nurses reported a decreased workload following program implementation.
    • Nurses experienced an improved ability to supervise nursing assistants.
    • Trended data indicated improvements in the overall quality of nursing care and patient satisfaction.

    Conclusions:

    • A program enhancing nursing assistant use and productivity can effectively reduce registered nurse workload.
    • Improved NA utilization positively impacts the quality of nursing care and patient satisfaction.
    • This model supports better role distribution within nursing teams for improved healthcare outcomes.