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Problem solving using soft systems methodology

L Land

    British Journal of Nursing (Mark Allen Publishing)
    |January 9, 1994
    PubMed
    Summary
    This summary is machine-generated.

    This article introduces Soft Systems Methodology (SSM) for tackling complex problems with holistic solutions. SSM empowers stakeholders by giving them control over the decision-making process.

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    Area of Science:

    • Systems Science
    • Management Science
    • Operations Research

    Background:

    • Complex problems often resist traditional, reductionist approaches.
    • Stakeholder involvement is crucial for effective problem-solving in multifaceted situations.
    • Existing methodologies may not adequately address the human and social aspects of complex issues.

    Purpose of the Study:

    • To present Soft Systems Methodology (SSM) as a framework for addressing complex problems.
    • To highlight the importance of holistic and human-centered approaches in problem-solving.
    • To demonstrate how SSM facilitates stakeholder control in decision-making.

    Main Methods:

    • The article outlines the principles and application of Soft Systems Methodology.
    • It emphasizes a structured yet flexible approach to problem definition and analysis.

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  • Focus is placed on defining 'worldviews' relevant to the problem situation.

    • Main Results:

    • Soft Systems Methodology provides a structured approach to explore and understand complex problem situations.
    • It facilitates the identification of multiple, diverse perspectives on a problem.
    • The methodology enables stakeholders to collaboratively define desirable and feasible changes.

    Conclusions:

    • Soft Systems Methodology offers a robust framework for tackling complex, ill-defined problems.
    • Empowering stakeholders through SSM leads to more accepted and sustainable solutions.
    • This approach promotes a deeper understanding of the human and social dynamics inherent in problem-solving.