Getting the most from a 20-minute visit
H Beckman1, K Markakis, A Suchman
1Department of Medicine, Highland Hospital, Rochester, New York.
The American Journal of Gastroenterology
|May 1, 1994
Abstract:
The four core skills--active listening, soliciting attribution, providing support, and establishing agreement--are at the heart of the model of co-participation between physician and patient. Used effectively, they provide a mutually satisfying environment in which psychosocial as well as biologic aspects of a problem can be explored in a humane, caring, and surprisingly efficient way.
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