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Related Experiment Videos

VD hotline: an evaluation

N H Bryant, W Stender, W Frist

    Public Health Reports (Washington, D.C. : 1974)
    |May 1, 1976
    PubMed
    Summary
    This summary is machine-generated.

    A 1973 venereal disease (VD) hotline provided useful information but was costly at $14.70 per call. The hotline encouraged clinic visits, but its direct impact on patient numbers remains uncertain.

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    Area of Science:

    • Public Health
    • Health Communication

    Background:

    • A venereal disease (VD) hotline was established in January 1973 at Monmouth Medical Center.
    • The hotline aimed to provide information and encourage treatment for venereal diseases.

    Purpose of the Study:

    • To evaluate the utility and cost-effectiveness of the VD hotline.
    • To assess the hotline's impact on patient visits and treatment at Monmouth Medical Center.

    Main Methods:

    • Retrospective evaluation of hotline call data and patient visit statistics from 1973.
    • Analysis of caller demographics, inquiries, and treatment patterns.

    Main Results:

    • The hotline handled 260 calls in 1973, with typical callers being young, employed males seeking information on symptoms, clinic hours, and costs.

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  • Venereal disease visits to the medical center increased by 53% in late 1972, with significant rises in emergency room (17%) and clinic (68%) visits.
  • The cost per call was $14.70, considered high but potentially offset by avoiding costs of untreated disease.
  • Conclusions:

    • The VD hotline demonstrated utility in directing patients to care.
    • The hotline's cost was substantial, suggesting potential for multi-purpose health hotlines to reduce expenses.
    • Data limitations hampered a definitive causal link assessment between the hotline and increased patient visits.