Understanding older adult satisfaction with primary health care services at a nursing center

The measurement of satisfaction levels is a positive evaluation of a distinct health care outcome. The purposes of this descriptive-correlational study were to describe the following: (a) the levels of satisfaction with primary health care services received at a nursing center (NC), and (b) the relationships between satisfaction levels and the demographic characteristics of the older adult NC clients. Older adult clients were very satisfied with the primary health care. Subscale analysis showed that the clients were most satisfied with the technical aspects of professional nursing.