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Patient-focused care

D P Vogel1

  • 1Robert Wood Johnson University Hospital, New Brunswick, NJ 08903-2601.

American Journal of Hospital Pharmacy
|November 1, 1993
PubMed
Summary
This summary is machine-generated.

Patient-focused care shifts hospital services away from departments toward patients, enhancing staff efficiency and job satisfaction. While it offers pharmacy decentralization opportunities, concerns about job security and new roles may slow adoption.

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Area of Science:

  • Health Services Research
  • Hospital Administration
  • Pharmaceutical Care

Background:

  • Hospitals are shifting from departmental to patient-focused care models.
  • Patient-focused care involves decentralization, cross-training, and interdisciplinary collaboration.
  • This model aims to improve staff efficiency and patient satisfaction.

Purpose of the Study:

  • To describe the trend of patient-focused care in hospitals.
  • To discuss the advantages, barriers, and effects on pharmacy services.
  • To analyze the implementation and impact of patient-focused care.

Main Methods:

  • Review of the patient-focused care model and its characteristics.
  • Analysis of potential benefits and challenges for hospital staff and operations.

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  • Discussion of the implications for pharmacy departments within healthcare institutions.

    • Main Results:

    • Patient-focused care involves service decentralization, staff cross-training, and clinical pathways.
    • Objectives include optimizing staff utilization and enhancing patient and staff satisfaction.
    • A 1993 survey indicated nearly half of hospitals had or planned patient-focused care projects.

    Conclusions:

    • Patient-focused care can lead to pharmacy decentralization and improved job satisfaction.
    • Barriers include staff fear of new responsibilities and job security concerns.
    • Successful implementation requires careful organizational restructuring and communication.