Organizational characteristics and administrative strategies associated with staff turnover

In a study at 55 hemodialysis facilities, turnover was not associated with organizational size, location, or ownership but varied according to administrative strategies. Technician turnover (32 percent) was lower in facilities with shorter hours and choice of work schedule even though workload was higher. Clerical turnover (36 percent) was reduced with lower workloads. Nursing turnover (31 percent) was reduced in facilities in operation longer with shorter hours but equivalent workloads. Administrative turnover was negligible.