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Barriers to providing cognitive services

D W Raisch1

  • 1Veterans Affairs Cooperative Studies Program, Clinical Research Pharmacy Coordinating Center, Albuquerque, NM.

American Pharmacy
|December 1, 1993
PubMed
Summary
This summary is machine-generated.

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Pharmacists face workload and privacy barriers to patient counseling and physician interaction. Addressing these requires changes in pharmacy practice, education, and technology for improved job satisfaction.

Area of Science:

  • Pharmacy Practice
  • Health Services Research

Background:

  • Cognitive services are crucial in community pharmacy.
  • Barriers hinder pharmacists from providing these essential services.

Purpose of the Study:

  • To evaluate perceived barriers to cognitive services among community pharmacists.
  • To explore the relationship between service provision and job satisfaction.

Main Methods:

  • A survey was distributed to 73 pharmacists; 64 responded.
  • The survey assessed barriers to patient counseling and physician interaction.

Main Results:

  • Key barriers included workload, privacy, patient/physician attitudes, and store layout.
  • Physician interaction correlated with job satisfaction, but patient counseling did not.

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Conclusions:

  • Addressing barriers requires systemic changes: reimbursement, pharmacy design, education, and technology.
  • Optimizing cognitive service delivery can enhance pharmacist job satisfaction.