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The UR hot line: purpose and process

W Baigelman1, J Coldiron

  • 1Carney Hospital, Boston University School of Medicine, MA 02124.

American Journal of Medical Quality : the Official Journal of the American College of Medical Quality
|January 1, 1993
PubMed
Summary
This summary is machine-generated.

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Institutions need ways to identify and measure problems. A utilization hot line offers a cost-effective method to solve immediate issues and focus improvement efforts.

Area of Science:

  • Healthcare Management
  • Quality Improvement
  • Health Services Research

Background:

  • Healthcare institutions face challenges in identifying and quantifying specific problems.
  • Effective problem-solving mechanisms are crucial for successful utilization endeavors.

Purpose of the Study:

  • To describe the application of a utilization hot line.
  • To demonstrate its cost-effectiveness in addressing institutional problems.

Main Methods:

  • Implementation of a utilization hot line system.
  • Collection and analysis of data from the hot line.

Main Results:

  • The utilization hot line serves as a tool to focus efforts.
  • It provides a mechanism for solving immediate problems effectively.

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Conclusions:

  • A utilization hot line is a practical and cost-effective solution.
  • It aids institutions in identifying and resolving specific utilization issues.