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Defining needs, defining systems: a critical analysis

A Dill1

  • 1Department of Sociology, Brown University, Providence, RI 02912.

The Gerontologist
|August 1, 1993
PubMed
Summary
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This study reveals how social service programs for older adults may define client needs based on organizational goals, not just individual attributes. This approach can impact services for seniors, staff, and program effectiveness.

Area of Science:

  • Gerontology
  • Social Work
  • Public Administration

Background:

  • Common need assessment models in social services for older adults define need as an individual attribute.
  • These models often assume needs are remediable through programmatic intervention.

Observation:

  • An alternative perspective suggests organizational imperatives influence how client needs are defined.
  • This process can obscure the organization's role in shaping or producing the information about client needs.

Findings:

  • A case study and historical analysis were used to investigate the origins of this phenomenon.
  • The study examines the consequences of this need assessment model for clients, staff, and aging programs.

Implications:

Related Experiment Videos

  • Understanding the influence of organizational factors on need assessment is crucial for equitable service delivery to older adults.
  • This research highlights the need for critical evaluation of assessment practices in social service programs to ensure client-centered approaches.