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Managing the neutral zone

P A Muller-Smith

    Journal of Post Anesthesia Nursing
    |August 1, 1993
    PubMed
    Summary
    This summary is machine-generated.

    Organizational change is accelerating. Managers must understand employee responses to change, not just the change itself, to navigate transitions effectively and avoid stagnation.

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    Area of Science:

    • Management Science
    • Organizational Behavior

    Background:

    • Constant change is increasingly the norm in modern organizations.
    • The rate, volume, and complexity of change are expected to escalate further.
    • Effective management of change hinges on addressing human responses.

    Purpose of the Study:

    • To identify and describe common responses to organizational change.
    • To equip managers with strategies for coping with change-related responses.
    • To help organizations avoid getting stuck in transitional phases.

    Main Methods:

    • Qualitative analysis of change responses.
    • Identification of four distinct response patterns.
    • Development of a framework for managerial intervention.

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    Main Results:

    • Four key responses to change were identified and characterized.
    • Understanding these responses is crucial for effective change management.
    • Managers' ability to identify responses aids in providing coping mechanisms.

    Conclusions:

    • The focus for managers should be on managing reactions to change.
    • Recognizing employee responses is key to navigating the 'neutral zone' of transition.
    • Proactive identification of change responses facilitates smoother organizational adaptation.