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The multicultural workplace: preparing preceptors

J Williams, S Rogers

Journal of Continuing Education in Nursing

|May 1, 1993

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Healthcare preceptors need training for increasing cultural diversity in the US workforce. The Texas Medical Center Collaborative Preceptor Program enhances sensitivity and cultural adjustment skills for better patient care.

Area of Science:

Healthcare education
Cross-cultural communication
Workforce diversity

Background:

The US healthcare workforce is increasingly culturally diverse.
Current preceptors often lack adequate preparation for this diversity.
This impacts the training of nurses and the care of diverse clients.

Purpose of the Study:

To explore cultural differences and enhance preceptor sensitivity.
To equip preceptors with skills for managing cultural diversity.
To facilitate cultural adjustment in healthcare settings.

Main Methods:

The Texas Medical Center Collaborative Preceptor Program was utilized.
Methods included lecture, discussion, gaming, role-play, and video.
Experiential learning focused on identifying cultural differences respectfully.

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Main Results:

Preceptors identified their own cultural values and communication styles.
Participants gained experience with cultural differences firsthand.
The program aimed to prevent cultural offense and stereotyping.

Conclusions:

Enhanced preceptor training is crucial for diverse healthcare environments.
The program effectively increased cultural sensitivity and adjustment skills.
This approach supports inclusive and effective patient care.