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Evaluating and selecting an information system, Part 2

T Neal1

  • 1Infusion Services, Home Health Plus, Bellevue, WA 98005.

American Journal of Hospital Pharmacy
|February 1, 1993
PubMed
Summary

Thorough evaluation of pharmacy information systems involves quantitative and qualitative assessments of vendors. A robust contract is crucial to safeguard hospital interests and avoid costly selection errors.

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Area of Science:

  • Health Informatics
  • Pharmacy Management
  • Information Systems

Background:

  • Selecting a computerized information system for a pharmacy department requires a structured evaluation process.
  • Previous steps include committee formation, needs assessment, and vendor proposal submission.

Purpose of the Study:

  • To describe the final stages of evaluating and selecting a computerized information system for a pharmacy department.
  • To outline methods for vendor and product assessment and contract negotiation.

Main Methods:

  • Quantitative evaluation of vendors based on measurable factors like utility, financial strength, and system costs.
  • Qualitative evaluation by pharmacists using judgment on references, site visits, and product demonstrations.
  • Contract negotiation focusing on performance criteria, defect protection, and liability.

Main Results:

  • Quantitative assessment includes factors such as proposal utility, financial strength, product maturity, and system costs.
  • Qualitative assessment relies on references, site visits, personnel, and product demonstrations.
  • A comprehensive contract should detail performance criteria, defect protection, payment schedules, and liability.

Conclusions:

  • Rigorous quantitative and qualitative evaluations are essential for selecting an appropriate pharmacy information system.
  • A well-defined contract is critical to protect the hospital's interests and mitigate risks.
  • Proper budgeting for implementation and testing post-contract signing is necessary.

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