Economic analysis of the clinical laboratory: labor implications

Expenditures on laboratory tests have increased by 468% in real dollars in two decades although the cost per test has remained constant. Cost of labor has doubled over that period, with an approximately similar increase in personnel productivity as the offset. Part of the increased labor cost relates to increased pay for technologist work of apparent increased complexity. We found that technologists perceived less than 20% of all work and less than 4% of all tests performed to be highly complex or of moderately high complexity. Implications of these findings for test complexity analysis and for technologist training are discussed.