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Research considerations: nursing home quality perceptions

M Bliesmer, P Earle

    Journal of Gerontological Nursing
    |June 1, 1993
    PubMed
    Summary
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    Defining quality nursing home care is crucial. This study found minimal congruence between resident and staff perceptions of quality indicators, highlighting areas for improvement in healthcare quality assurance.

    Area of Science:

    • Healthcare Management
    • Gerontology
    • Quality Improvement

    Background:

    • Providing quality nursing home care presents significant national healthcare challenges.
    • Defining specific, measurable quality indicators is essential for evaluation and improvement.
    • Resident and staff perceptions of quality are key factors in assessing care.

    Purpose of the Study:

    • To assess the congruence between resident and staff perceptions of quality indicators in nursing homes.
    • To validate key indicators of quality care in nursing home settings.

    Main Methods:

    • Survey of 30 residents and staff across two nursing homes.
    • Analysis of perceptions regarding the importance and occurrence of 17 quality indicators.

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    Main Results:

    • Minimal to moderate congruence was found between resident and staff perceptions of quality indicators.
    • A majority of residents considered the 17 indicators to be important markers of quality.

    Conclusions:

    • The identified quality indicators are valid markers for assessing nursing home care.
    • Comprehensive quality assurance processes incorporating these indicators can enhance care quality beyond regulatory compliance.