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Managing the implementation of a pharmacy information system
G K Aldridge1, D MacIsaac, W A Gouveia
1Department of Pharmacy, New England Medical Center, Boston, MA 02111.
Summary
Implementing a pharmacy information system involves three stages: preimplementation, implementation, and postimplementation. Careful planning and management are crucial for a successful pharmacy information system conversion.
Area of Science:
- Health Informatics
- Pharmacy Management
Background:
- Pharmacy information systems are critical for efficient medication management and patient safety.
- Implementing new systems requires a structured approach to minimize disruption and maximize benefits.
Purpose of the Study:
- To outline the key stages and strategies for implementing a pharmacy information system.
- To emphasize the importance of planning, staff involvement, and management throughout the implementation process.
Main Methods:
- The study describes a three-stage implementation process: preimplementation, implementation, and postimplementation.
- It details activities within each stage, including system installation, configuration, training, testing, and quality control.
- Four common implementation strategies (abrupt switchover, parallel conversion, location-based, and function-based) are presented.
Main Results:
- Successful implementation hinges on meticulous planning and execution across all three stages.
- Involvement of pharmacy staff and other hospital departments is vital for system acceptance.
- Defined acceptance criteria and quality control procedures are essential for a functional system.
Conclusions:
- A phased approach with thorough preparation, active staff engagement, and robust postimplementation evaluation ensures a smooth transition to a new pharmacy information system.
- Effective management is paramount for timely and successful pharmacy information system adoption.