Search research articles

ABOUT JoVE

Overview Leadership Blog JoVE Help Center

AUTHORS

Publishing Process Editorial Board Scope & Policies Peer Review FAQ Submit

LIBRARIANS

Testimonials Subscriptions Access Resources Library Advisory Board FAQ

RESEARCH

JoVE Journal Methods Collections JoVE Encyclopedia of Experiments Archive

EDUCATION

JoVE Core JoVE Business JoVE Science Education JoVE Lab Manual Faculty Resource Center Faculty Site

Terms & Conditions of Use

Search research articles

Related Experiment Videos

Assessing patient satisfaction. Part 1. The research process

D J Pontin, C Webb

Journal of Clinical Nursing

|November 1, 1995

Summary

This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by

Same author

Dietary management of normoalbuminaemic canine chronic enteropathies.

The Journal of small animal practice·2026

Same author

Controlled Human Infection of Healthy Adults With Lyophilized <i>Neisseria lactamica</i> Induces Asymptomatic, Immunogenic Nasopharyngeal Carriage in the United Kingdom and Mali.

Open forum infectious diseases·2026

Same author

Effect of pre-operative oral paracetamol on gastric residual volume and pH in young children in the context of a 1-hour clear fluid fast: a randomised controlled trial.

Anaesthesia·2022

Same author

A rise in facial nerve palsies during the coronavirus disease 2019 pandemic.

The Journal of laryngology and otology·2020

Same author

Themes arising in clinical consultation for therapists implementing family-based treatment for adolescents with anorexia nervosa: a qualitative study.

Journal of eating disorders·2017

Same author

Q methodology.

Nurse researcher·2016

Same journal

Nurses' Experiences With Remote Paediatric Patient Asthma Care to Inform Enhanced Implementation: A Descriptive Qualitative Study.

Journal of clinical nursing·2026

Same journal

Family Functioning and Medication Self-Management in Rural Older Adults With Chronic Comorbidities: The Mediating Role of Self-Efficacy.

Journal of clinical nursing·2026

Same journal

Togetherness in Couples Living With Chronic Obstructive Pulmonary Disease: An Interpretive Interview Study.

Journal of clinical nursing·2026

Same journal

'Knocking on the Door, Saying, "Can We Come in?"': Carers' Experiences of Engagement With Healthcare Workers in Inpatient Mental Health Services.

Journal of clinical nursing·2026

Same journal

Role Transition of Recent Nurse Graduates Into Practice in Long-Term Care and Home and Community Care Sectors: A Scoping Review.

Journal of clinical nursing·2026

Same journal

Requesting Diagnostic Imaging in Nurse Practitioner Practice: Results of a National Survey.

Journal of clinical nursing·2026

See all related articles

This study explores patient satisfaction evaluation methods in nursing care. It focuses on the process of gathering patient feedback, setting the stage for future detailed interview content analysis.

Area of Science:

Nursing
Healthcare Management
Patient Experience Research

Background:

Nursing developments were evaluated in four demonstration wards.
Patient satisfaction is a complex area with significant methodological debate.
Clarifying evaluation issues was crucial during the study's planning phase.

Purpose of the Study:

To focus on the 'process' aspects of evaluating patient satisfaction.
To address methodological debates in patient satisfaction research.
To lay the groundwork for analyzing patient interview content in a subsequent publication.

Main Methods:

The study is part of a larger project evaluating nursing developments.
Focus is on the planning and process of patient satisfaction evaluation.

Related Experiment Videos

Methodological issues surrounding patient satisfaction assessment were clarified.

Main Results:

The 'process' aspects of patient satisfaction evaluation are detailed in this article.
Methodological considerations for patient satisfaction studies were addressed.
The article prepares for a deeper dive into patient interview data.

Conclusions:

Understanding the process of patient satisfaction evaluation is essential.
Methodological clarity is key to reliable patient satisfaction research.
This work sets the stage for analyzing qualitative patient feedback.