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Development of a computer information management system

M H Grishman1

  • 1Social Work Service, Department of Veterans Affairs, Washington, DC, USA.

Social Work in Health Care
|January 1, 1995
PubMed
Summary

The Department of Veterans Affairs developed the Social Work Information Management System (SWIMS) for administrative and clinical reporting. This system, designed with user input, facilitates case recording and improves social work services.

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Area of Science:

  • Health Informatics
  • Social Work Administration
  • Information Systems Management

Background:

  • The Department of Veterans Affairs Social Work Service required an integrated system for administrative and clinical reporting.
  • Existing systems lacked comprehensive case recording functionalities.
  • User involvement was identified as crucial for successful system implementation.

Purpose of the Study:

  • To describe the design, development, and implementation of the Social Work Information Management System (SWIMS).
  • To highlight the system's capabilities for both administrative and clinical reporting.
  • To emphasize the user-centered approach in developing SWIMS.

Main Methods:

  • A user-centered design process involving social work staff throughout all project phases.
  • System development focusing on clinical relevance and administrative efficiency.
  • Phased implementation and testing to ensure system functionality and usability.

Main Results:

  • Successful design, development, and implementation of SWIMS.
  • SWIMS provides robust administrative and clinical reporting capabilities.
  • The system includes a dedicated module for case recording.

Conclusions:

  • The integrated SWIMS enhances social work service delivery within the Department of Veterans Affairs.
  • User involvement was key to the successful development and adoption of the system.
  • SWIMS serves as a model for clinical information management in social work settings.

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