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Improving organizational processes for gains during implementation

F FitzHenry1, J Snyder

  • 1Salinas Valley Memorial Hospital, California, USA.

Computers in Nursing
|May 1, 1996
PubMed
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Healthcare automation can be improved by reengineering work processes. This study introduces a process flowcharting technique to help understand and improve processes during system implementation, securing physician cooperation.

Area of Science:

  • Health Informatics
  • Healthcare Management
  • Process Engineering

Background:

  • Traditional healthcare automation often overlooks work process reengineering.
  • Increased focus on quality improvement and cost reduction drives receptiveness to process optimization during system implementation.

Purpose of the Study:

  • To introduce a process flowcharting technique for understanding and reengineering work processes during healthcare system implementation.
  • To describe a strategy for gaining cooperation from physicians and other key stakeholders.

Main Methods:

  • Utilized process flowcharting as a key component of the implementation design phase.
  • Developed a collaborative strategy to engage physicians and essential personnel.

Main Results:

Related Experiment Videos

  • Process flowcharting effectively aids in understanding and reengineering impacted workflows.
  • The described strategy facilitates cooperation from physicians and key players.

Conclusions:

  • Integrating process reengineering with automation implementation enhances system adoption and effectiveness.
  • Collaborative strategies are crucial for successful healthcare technology integration and workflow optimization.