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Related Experiment Videos

New developments in employee assistance programs

R K White1, D R McDuff, R P Schwartz

  • 1University of Maryland Medical System, Baltimore 21201, USA.

Psychiatric Services (Washington, D.C.)
|April 1, 1996
PubMed
Summary
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Employee assistance programs have evolved into comprehensive behavioral health services. These programs offer crucial support through problem identification, supervisor consultation, and referrals, enhancing workplace well-being.

Area of Science:

  • Occupational Health
  • Behavioral Health
  • Psychology

Background:

  • Employee Assistance Programs (EAPs) originated from alcoholism assessment and referral centers.
  • EAPs have transformed into specialized behavioral health programs addressing a wider range of employee issues.
  • The evolution reflects a growing understanding of the impact of behavioral health on job performance.

Purpose of the Study:

  • To define the core components of comprehensive Employee Assistance Programs (EAPs).
  • To explore enhancements and modern developments in EAP services.
  • To illustrate these developments using a case study from the University of Maryland Medical System.

Main Methods:

  • Defining comprehensive EAPs through six essential components.

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  • Identifying additional services and enhancements beyond the basic model.
  • Presenting case examples of recent developments in a specific EAP setting.

    • Main Results:

    • Comprehensive EAPs are characterized by problem identification via job performance, supervisor consultation, constructive confrontation, evaluation, referral, provider liaison, and substance abuse expertise.
    • Enhanced services include managed behavioral health and professional assistance committees for impaired professionals.
    • The University of Maryland Medical System's EAP provides a practical example of these evolving services.

    Conclusions:

    • Employee Assistance Programs have significantly expanded their scope beyond substance abuse.
    • Comprehensive EAPs are vital for addressing diverse behavioral health needs in the workplace.
    • Continuous development ensures EAPs remain relevant and effective in supporting employee well-being and organizational health.