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[Solving crisis situations in psychiatry]

J Boucek1, I Peska, L Tirayová

  • 1Psychiatrische Klinik der Palacký Universität Olomouc.

Acta Universitatis Palackianae Olomucensis Facultatis Medicae
|January 1, 1994
PubMed
Summary

This study analyzed data from a crisis intervention helpline and center, finding both services effectively address immediate crises. Long-term, these interventions aim to reduce psychological distress, suicide risk, and illness incidence.

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Area of Science:

  • Psychiatry and Mental Health Services
  • Public Health Interventions
  • Crisis Support Systems

Background:

  • Psychological and social interventions are integral to medical care during crises.
  • Established services include the "Linka nadĕje" helpline (1965) and a crisis intervention center (1989).
  • Understanding the impact of these long-standing services is crucial for public mental health.

Purpose of the Study:

  • To compare client characteristics and call data from a helpline over three decades.
  • To analyze contacts and admissions at a crisis center over a five-year period.
  • To evaluate the effectiveness of crisis intervention services in mitigating psychological distress and related health issues.

Main Methods:

  • Analysis of 27,268 telephone calls to "Linka nadĕje" across three 10-year periods.
  • Review of 10,021 contacts and 1,781 first admissions at the crisis intervention center over five years.
  • Comparative analysis of client demographics and service utilization patterns.

Main Results:

  • Both the helpline and crisis center demonstrate efficacy in addressing acute psychological and social crises.
  • Long-term data suggests these services contribute to reducing the risk of psychological crisis.
  • Evidence indicates a potential reduction in suicide incidence and prevention of primary/secondary illnesses.

Conclusions:

  • Crisis intervention services, including helplines and centers, are vital components of mental healthcare.
  • These interventions provide essential support, information, and risk reduction for individuals in crisis.
  • Sustained operation of such services is linked to improved public mental health outcomes and reduced healthcare burdens.

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