Stress in the emergency department clerical staff
Related Experiment Video
Updated: Oct 23, 2026

The Trier Social Stress Test Protocol for Inducing Psychological Stress
Published on: October 19, 2011
J L Zautcke1, V D Neylan, R G Hart
1Department of Emergency Medicine, University of Illinois at Chicago 60612, USA.
Abstract:
Clerical staff are vital for the effective management of the emergency department. A survey of emergency department clerks was conducted to determine the prevalence and types of stress in their jobs. Forty-six of fifty surveys were completed and returned. Seventy-six percent of the respondents rated their job in the "extremely stressful" range. Stress was a factor responsible for job absenteeism in 24% of the respondents. Most agreed that physician education is necessary.
More Related Videos
Related Concept Videos
Obedience
Barriers to Effective Communication II
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Methods of Documentation VII: EMR
Guidelines and Strategies for Safe Computer Charting
Maintain Confidentiality and Security:
Exercise Stress Test
Exercise stress testing, commonly known as a treadmill test, is a noninvasive procedure used to evaluate cardiovascular function and diagnose heart conditions.
Definition
An exercise stress test measures the heart's response to exertion using a treadmill or stationary bicycle. Chest electrodes record the heart's electrical activity through an ECG, and blood pressure is monitored regularly.
Purposes
Psychological Responses to Stress

