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MRI update: the effect of dentist attire on patient perceptions of skill, caring and professionalism
1Management Research Initiative, British Dental Journal, London.
British Dental Journal
|February 10, 1996
Abstract:
We are trained from our earliest years to draw significance from colour and dress. Thus, whilst Cinderella shyly appears in a sparkling white gown, the wicked stepmother flaunts in purple and black; in the same way we come to expect doctors to wear a white coat. But does what doctors and dentists wear really affect patient perceptions of the professionalism of the service and quality of care received? The results of a recent study by Martin Fallowfield, a GDP in Peterborough, will soon uncover the facts. Dentists can then know whether what they wear affects their patients' perceptions of the service they provide.