Noncompliance with scheduled revisits to a pediatric emergency department

R J Scarfone1, M D Joffe, J F Wiley

  • 1Department of Pediatrics, Temple University School of Medicine, Philadelphia, Pa, USA.

Insights

Over half of parents were noncompliant with scheduled pediatric emergency department (ED) revisits. Key risk factors for noncompliance include parental perception of illness severity and socioeconomic status.

Area of Science:

  • Pediatric Emergency Medicine
  • Healthcare Compliance
  • Patient Outcomes

Background:

  • Noncompliance with scheduled revisits to pediatric emergency departments (EDs) is a significant concern.
  • Understanding the factors contributing to noncompliance is crucial for improving patient care and resource allocation.

Purpose of the Study:

  • To investigate the incidence, risk factors, and consequences of noncompliance (NC) with scheduled revisits in a pediatric ED.
  • To identify specific parental and visit-related factors associated with NC.

Main Methods:

  • A prospective, inceptive cohort study was conducted in an urban pediatric ED.
  • Data were collected through interviews with parents and physicians of 179 children.
  • Risk factors for NC were analyzed using relative risk (RR) and confidence intervals (CI).

Main Results:

  • The overall rate of noncompliance with scheduled revisits was 51%.
  • Significant risk factors for NC included parental belief that the child was not severely ill (RR, 2.92), inability to recognize deterioration (RR, 1.95), lack of car ownership (RR, 1.77), younger parental age (RR, 1.48), no initial laboratory testing (RR, 1.36), and parental uncertainty about returning (RR, 1.34).
  • Only 21% of noncompliance was attributed to the child being better.

Conclusions:

  • The high and unpredictable rate of noncompliance necessitates adjustments in patient disposition strategies.
  • Identified risk factors can inform targeted interventions to enhance compliance with follow-up ED visits.
  • This study provides a foundation for developing models to predict and mitigate noncompliance in pediatric ED settings.
Abstract

Related Concept Videos

Obedience01:08

Obedience

According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation, obedience...
Methods of Documentation II: POMR01:26

Methods of Documentation II: POMR

The Problem-Oriented Medical Record (POMR) revolutionized medical record-keeping by introducing a systematic approach focusing on the patient's problems rather than merely listing symptoms. Dr. Lawrence Weed's introduction of this method in the 1960s marked a significant advancement in medical documentation. The POMR framework consists of four key components: the database, problem list, plan of care, and progress notes.
Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
Drug Dosing: Infants and Children01:29

Drug Dosing: Infants and Children

Pediatric patient dosages diverge from adults due to disparities in body surface area, total body water, and extracellular fluid per kilogram of body weight. The dosing regimen considers the variations in pharmacokinetics and pharmacology across distinct age groups, encompassing preterm newborns, infants, young children, older children, and adolescents. Calculation of pediatric patient doses is predicated on determining body surface area, which exhibits a superior correlation with the child's...