Developing behaviorally anchored scales for rating dietitians' performance

Behaviorally anchored rating scales were developed for dietitians, using a variant of the methodology of Smith and Kendall (3). Approximately thirty dietitians, representing administration, patient services, education, and community nutrition participated in the development. The job tenure of the participants ranged from one year to over twenty years. Seven dimensions were identified, and each was provided with a rating continuum containing eight or nine behavioral anchors. The dimensions and their definitions are listed, and one scale is presented.