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Strategic planning in the community pharmacy
1Clinical Investigation Regulatory Office, Fort Sam Houston, Tex, USA.
Summary
Strategic planning is underutilized by community pharmacy owners, with less than 31% employing the process. Those who plan strategically perceive greater time availability, knowledge, and importance of strategic planning.
Area of Science:
- Pharmacy Practice
- Business Management
Background:
- Strategic planning is crucial for business success, yet its adoption in community pharmacies is not well-documented.
- Understanding factors influencing strategic planning use can inform interventions to improve pharmacy management.
Purpose of the Study:
- To assess the extent and quality of strategic planning among community pharmacy owners/managers.
- To identify factors associated with the use of strategic planning in community pharmacies.
Main Methods:
- A mail questionnaire survey was distributed to community pharmacy owners and/or managers.
- A total of 562 usable surveys were collected, representing a 37.4% response rate.
Main Results:
- A surprisingly low proportion, less than 31%, of respondents reported engaging in strategic planning.
- Community pharmacies utilizing strategic planning reported significantly higher perceived time availability, knowledge, and importance of the process compared to non-users.
Conclusions:
- Strategic planning adoption is limited in community pharmacy settings.
- Perceived resources and value are key factors associated with strategic planning implementation in pharmacies.