Meeting the diverse needs of clients in the community: effective use of the referral process

Because clients today generally move quickly from one care setting to another, it is essential to identify their need for follow-up care in the community. A wide array of helping resources are available to enhance continuous, comprehensive care for these clients. When nurses have an understanding of the referral process, they can help clients gain access to appropriate community resources. Establishing an effective referral system facilitates use of the referral process and identification of clients who need ongoing care.