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Updated: Aug 15, 2026

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Needs and program strengths: perceptions of hospice volunteers
Summary
Highly effective hospice volunteers seek support groups and ongoing training. They continue volunteering due to excellent training, belief in the hospice mission, and feeling valued.
Area of Science:
- Palliative Care
- Volunteer Management
- Healthcare Support
Background:
- Hospice volunteers are crucial for patient care.
- Understanding volunteer motivations is key for retention.
Purpose of the Study:
- To identify motivations and needs of effective hospice volunteers.
- To inform strategies for volunteer recruitment, training, and retention.
Main Methods:
- State-wide survey of highly effective hospice volunteers.
- Questionnaires focused on motivations, training, and continuation factors.
Main Results:
- Volunteers need support groups and better opportunities to connect.
- Key motivators for continuing include excellent training, belief in the hospice mission, staff relationships, feeling valued, and personal fulfillment.
Conclusions:
- Hospice organizations should prioritize volunteer support systems and continuous training.
- Fostering a positive environment where volunteers feel valued enhances retention.
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