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[From quality control to quality assurance. An ISO-9000 oriented approach for the hospital]
1Klinik für HNO-Heilkunde und Plastische Kopf- und Halschirurgie, Medizinische Fakultät der RWTH Aachen.
HNO
|July 1, 1996
Abstract:
Measures taken to assure medical quality in hospital departments have focused on external quality control. Public health insurance organizations and the society of hospital holders in Germany have now agreed to carry out activities that aims not only at outcome but also at structural and procedural aspects of medical quality. The next step will be the introduction of quality management systems according to ISO 9000.