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Related Experiment Videos

Nurse case manager roles: implications for practice and education

R M Conti

    Nursing Administration Quarterly
    |January 1, 1996
    PubMed
    Summary

    Case management nurses play a vital role in controlling costs for complex healthcare needs. This study identifies key nurse behaviors and learning sources within the Broker Model of Case Management.

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    Area of Science:

    • Nursing
    • Healthcare Management
    • Health Services Research

    Background:

    • Managing complex and long-term healthcare needs is a significant challenge for cost containment.
    • Case management is widely recognized as a key strategy for addressing these challenges.

    Purpose of the Study:

    • To identify the specific role behaviors, attendant roles, and learning sources for nurses in the Broker Model of Case Management.
    • To compare identified roles with existing nursing literature.

    Main Methods:

    • Employed qualitative fieldwork and survey methodologies.
    • Focused on nurses practicing within the Broker Model of Case Management.

    Main Results:

    • Identified 16 distinct roles for case managers.
    • Discovered that 9 of these roles were underrepresented or unmentioned in current nursing literature.
    • Found that most role-related learning occurred through on-the-job experience.

    Conclusions:

    • The Broker Model of Case Management involves multifaceted nurse roles, many not yet recognized in nursing literature.
    • Highlights the need for enhanced nursing education to encompass these identified roles.
    • Suggests future research to further explore and validate these case management roles and their impact on patient outcomes and cost containment.

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