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The InterpreCare System: overcoming language barriers in long-term care
C J Camp1, C J Burant, G C Graham
1Myers Research Institute, Menorah Park Center for the Aging, Beachwood, OH 44122, USA. 73670.500@CompuServe.Com
The Gerontologist
|December 1, 1996
Summary
Language barriers in long-term care are problematic. The InterpreCare System and its Language Boards help staff communicate with residents, improving care delivery and resident well-being.
Area of Science:
- Gerontology
- Healthcare Communication
- Applied Linguistics
Background:
- Communication barriers between residents and staff in long-term care facilities can negatively impact care quality.
- Language differences are a significant factor contributing to these communication challenges.
Purpose of the Study:
- To introduce the InterpreCare System as an intervention to address language differences in long-term care.
- To provide practical guidance on creating Language Boards for improved staff-resident communication.
Main Methods:
- Description of the InterpreCare System's nature and purpose.
- Detailed instructions for constructing Language Boards.
- Case examples from Menorah Park Center for the Aging.
Main Results:
- Demonstration of English-speaking staff using Russian phrases to enhance care.
- Identification of beneficial effects resulting from the intervention.
Conclusions:
- The InterpreCare System, utilizing Language Boards, offers a viable solution to mitigate language barriers in long-term care.
- This intervention can lead to improved communication and potentially better care outcomes for residents.