Homeless veterans: perspectives on social services use

Area of Science:

• Social Sciences
• Public Health
• Veterans Affairs

Background:

• Homelessness among veterans is a critical issue impacting access to essential health and human services.
• Understanding the specific needs and barriers faced by homeless veterans is crucial for effective intervention.

Purpose of the Study:

• To analyze the nature and scope of homelessness and social services utilization among veterans.
• To explore the expressed needs and obstacles encountered by homeless veterans in obtaining health and human services.

Main Methods:

• Exploratory study utilizing focus group interviews with homeless veterans.
• Qualitative analysis to identify types of problems and social services barriers.

Main Results:

• Homeless veterans report high rates of health and mental health issues, limited resources, and negative public perceptions.
• Veterans encounter personal, situational, and bureaucratic barriers, alongside insensitive service providers and dehumanizing policies.
• High levels of stress and frustration with the service delivery system were self-reported.

Conclusions:

• There is a need for enhanced advocacy-based case management services for homeless veterans.
• Affordable housing, employment opportunities, and increased sensitivity in service delivery are essential.
• Empowerment-centered practice is recommended to improve service accessibility and veteran well-being.