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Negotiating skills

G Hughes1

  • 1Accident and Emergency Department, Bristol Royal Infirmary, United Kingdom.

Journal of Accident & Emergency Medicine
|November 1, 1996
PubMed
Summary
This summary is machine-generated.

Negotiation is a common skill used daily to reach agreements. This article provides guidelines for effective negotiation in clinical management, addressing potential conflicts and offering a systematic approach for better outcomes.

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Area of Science:

  • Healthcare Management
  • Communication Skills
  • Conflict Resolution

Background:

  • Negotiation is a fundamental interpersonal skill used daily for achieving settlements and agreements.
  • It involves managing conflicting interests to reach mutually acceptable terms, often with an uncertain outcome.
  • Effective negotiation is crucial in professional settings, particularly in clinical management.

Purpose of the Study:

  • To highlight common problems encountered during negotiation in clinical management.
  • To propose a systematic approach and formal guidelines for improving negotiation skills in this field.
  • To underscore the importance of negotiation as a rewarding management activity.

Main Methods:

  • The article defines negotiation based on established dictionary definitions.

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  • It draws parallels between everyday negotiation scenarios and professional clinical management.
  • A systematic approach is outlined, addressing potential challenges and offering solutions.

    • Main Results:

    • Negotiation inherently involves conflicts of interest and potential gains or losses for involved parties.
    • A lack of formal guidelines can complicate negotiation processes in clinical management.
    • The article presents a structured method to navigate these complexities.

    Conclusions:

    • Formal guidelines and a systematic approach are necessary for successful negotiation in clinical management.
    • Developing negotiation skills can lead to more effective and rewarding management practices.
    • Understanding the dynamics of conflict and agreement is key to achieving desired outcomes.