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Total quality management and nursing: a shared vision

W Morey1

  • 1University of South Australia.

Contemporary Nurse
|September 1, 1996
PubMed
Summary

Total Quality Management (TQM) in healthcare empowers nurses by fostering leadership and knowledge. Implementing TQM shifts focus from hierarchical quality assurance to continuous improvement, benefiting both nurses and organizations.

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Area of Science:

  • Healthcare Administration
  • Nursing Management
  • Organizational Psychology

Background:

  • Traditional healthcare management often relies on hierarchical structures.
  • Nursing power, leadership, and knowledge development can be limited in conventional systems.
  • The need for enhanced quality improvement strategies in healthcare is recognized.

Purpose of the Study:

  • To explore the application of Total Quality Management (TQM) in the healthcare sector.
  • To examine how TQM can enhance nursing power, leadership, and knowledge.
  • To identify the benefits of TQM for nurses and healthcare organizations.

Main Methods:

  • Conceptual analysis of Total Quality Management principles.
  • Discussion of participative management styles versus hierarchical structures.
  • Examination of benefits within organizational and personal commitment contexts.

Main Results:

  • TQM application enhances nursing power, leadership, and knowledge.
  • A participative management style is crucial for TQM effectiveness.
  • Replacing hierarchical quality assurance with continuous improvement offers significant benefits for nurses.

Conclusions:

  • Total Quality Management offers a transformative approach to healthcare management.
  • Adoption of TQM fosters professional growth and empowerment for nursing staff.
  • Organizational and personal commitment to TQM principles yields substantial advantages.

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