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Introducing bedside handover reports

S Watkins1

  • 1Bowthorpe Nursing Development Unit, West Norwich Hospital.

Professional Nurse (London, England)
|January 1, 1997
PubMed
Summary
This summary is machine-generated.

Effective change management transforms initial resistance into support. Implementing bedside handover reports improved patient acceptance and staff job satisfaction, demonstrating successful healthcare change.

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Area of Science:

  • Healthcare Management
  • Organizational Change
  • Patient Safety

Background:

  • Successful implementation of change strategies is crucial in healthcare settings.
  • Understanding change theory aids in managing resistance and fostering adoption.
  • Bedside handover reports are a key innovation in clinical communication.

Purpose of the Study:

  • To evaluate the impact of implementing bedside handover reports on patient and staff perspectives.
  • To assess the effectiveness of change management strategies in a healthcare context.

Main Methods:

  • Qualitative and quantitative assessments of patient and staff feedback.
  • Analysis of staff job satisfaction metrics pre- and post-implementation.
  • Monitoring patient reception and understanding of bedside handover reports.

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Main Results:

  • Patients largely welcomed the introduction of bedside handover reports.
  • Staff reported increased job satisfaction following the implementation.
  • Effective change management facilitated the transition, turning potential resistors into supporters.

Conclusions:

  • Bedside handover reports are a well-received innovation in healthcare.
  • Strategic implementation of change positively influences staff morale and patient experience.
  • Change management principles are vital for successful adoption of new healthcare practices.