Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Intern call structure and patient satisfaction

C H Griffith1, J F Wilson, E C Rich

  • 1Department of Internal Medicine, Lexington VAMC, KY, USA.

Journal of General Internal Medicine
|May 1, 1997
PubMed
Summary
This summary is machine-generated.

Related Concept Videos

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

A catalog of associations between rare coding variants and COVID-19 outcomes.

medRxiv : the preprint server for health sciences·2021
Same author

Untangling Neolithic and Bronze Age mitochondrial lineages in South Asia.

Annals of human biology·2019
Same author

On Lining Teeth.

The American journal of dental science·2019
Same author

A Low Protein, High Carbohydrate Diet Attenuates Alcohol Intake in Rats.

Nutritional neuroscience·2016
Same author

Application of high-dimensional feature selection: evaluation for genomic prediction in man.

Scientific reports·2015
Same author

GWAS for executive function and processing speed suggests involvement of the CADM2 gene.

Molecular psychiatry·2015
Same journal

Impact of Health Insurance Coverage on Diabetes Care Quality: A Systematic Review and Meta-analysis of Racial, Ethnic, and Gender Disparities in U.S. Adults with Type 2 Diabetes.

Journal of general internal medicine·2026
Same journal

Assessment of Physician Advocacy Engagement: A Scoping Review and Proposal of an Assessment Tool.

Journal of general internal medicine·2026
Same journal

Relative Burden of Social Determinants of Health on Diverse Populations of Health Resources and Services Administration Health Centers.

Journal of general internal medicine·2026
Same journal

Addressing Moral Distress Among Gender-Affirming Healthcare Professionals.

Journal of general internal medicine·2026
Same journal

Trainee-Led Patient Education to Increase Advance Care Planning in a Geriatric Primary Care Clinic.

Journal of general internal medicine·2026
Same journal

Scholarly Outcomes of a Small Projects Grant Program.

Journal of general internal medicine·2026
See all related articles

New housestaff systems like short-call and nightfloat reduce admissions but decrease patient satisfaction. Patients admitted to these systems reported lower satisfaction compared to traditional long-call housestaff.

Area of Science:

  • Medical Education
  • Patient Experience
  • Healthcare Management

Background:

  • Traditional long-call housestaff systems are being replaced by short-call and nightfloat models.
  • These new models aim to reduce housestaff admissions and improve work-life balance.
  • Concerns exist regarding potential negative impacts on patient care continuity and satisfaction.

Purpose of the Study:

  • To evaluate the impact of short-call and nightfloat housestaff systems on patient satisfaction.
  • To compare patient satisfaction levels between traditional long-call and newer housestaff models.
  • To identify potential correlations between housestaff system structure and patient-reported outcomes.

Main Methods:

  • A 6-month prospective study involving 145 consecutive patients.

Related Experiment Videos

  • Patients admitted with congestive heart failure and chronic obstructive pulmonary disease were included.
  • Patient satisfaction data were collected and analyzed, controlling for intern gender, patient age, and illness severity.

    • Main Results:

    • Patients admitted to short-call or nightfloat interns reported significantly lower satisfaction with their care.
    • This finding remained significant after controlling for key patient and intern variables (p = 0.02).
    • The study highlights a measurable decrease in patient satisfaction associated with these alternative housestaff models.

    Conclusions:

    • Changes in medical residency program structures, such as implementing short-call and nightfloat systems, can negatively affect patient satisfaction.
    • Healthcare institutions must consider patient experience when restructuring housestaff models.
    • Residency program directors should be aware of the implications of environmental changes on patient-reported outcomes.