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Flow chart to benchmark

M W Corbett1

  • 1Sterling College, KS, USA.

Best Practices and Benchmarking in Healthcare : a Practical Journal for Clinical and Management Application
|May 1, 1996
PubMed
Summary
This summary is machine-generated.

Flow charting is essential for successful benchmarking. Visualizing processes helps teams understand current workflows, identify areas for improvement, and maximize the benefits of benchmarking efforts.

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Area of Science:

  • Process Improvement
  • Organizational Management

Background:

  • Benchmarking aims for superior process performance but often fails due to a lack of understanding of current workflows.
  • Identifying process enablers is crucial for achieving quantum improvements.

Purpose of the Study:

  • To highlight the critical role of flow charting in effective benchmarking.
  • To demonstrate how understanding current processes enhances benchmarking outcomes.

Main Methods:

  • Utilizing linear flow charts, connection charts, and cross-functional flow charts to map processes.
  • Documenting each step, identifying interactions, and classifying activities within a workflow.

Main Results:

  • Flow charting enables teams to visually comprehend their existing processes, pinpointing successes and challenges.

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  • This visual understanding is key to selecting appropriate benchmarking partners and identifying performance drivers.

    • Conclusions:

    • Flow charting is indispensable for maximizing the benefits derived from benchmarking initiatives.
    • Without a clear visual representation of processes, benchmarking efforts are unlikely to yield optimal results.