Quality problem-solving, decision-making, type theory, and case managers

Temperament theory can serve as a tool to improve the case manager's effectiveness. This knowledge identifies strengths and liabilities that can enhance individual and group problem-solving, decision making and team productivity. This article will examine components of decision making, temperament or personality theory, and describe major types. Part II will discuss the implications of typewatching for case managers and others with whom they interact with respect to time management, negotiation, and team building. off