Related Experiment Videos
[Oral communication with hematologic patients: facilitating and blocking behaviors]
E C de Carvalho1, M M Bachion, M R Braga
1Escola de Enfermagem de Ribeirão Preto da Universidade de São Paulo.
Revista Da Escola De Enfermagem Da U S P
|April 1, 1997
Summary
This study analyzed nursing communication with cancer patients, finding that "providing information" was the most frequent facilitating communication. Researchers suggest using more facilitating communication and fewer "giving advice" or "approval" interactions to improve patient relationships.
Area of Science:
- Nursing Communication
- Oncology Nursing
- Patient-Provider Interaction
Context:
- Communication patterns in nursing care for hematological oncology patients are crucial for effective patient management.
- Previous research has not extensively categorized specific communication types used by nursing teams in this specialized area.
Purpose:
- To categorize and quantify facilitating (F) and blocking (B) communication patterns used by nursing staff with hematological oncology patients.
- To identify the most frequent subcategories of facilitating and blocking communication.
Summary:
- A descriptive study observed and videotaped 14 nursing team members interacting with 8 hematological oncology patients, analyzing 8822 communication instances.
- Facilitating communication comprised 56.9%, with 'providing information' (50.3%) being most common. Blocking communication was dominated by 'closed questions' (64.6%).
- The study recommends increasing other facilitating categories and using closed questions judiciously, while reducing 'giving advice' and 'approval' to foster deeper patient-nurse relationships.
Impact:
- Findings provide empirical data on nursing communication effectiveness in oncology care.
- Recommendations can guide nursing practice to enhance therapeutic relationships and potentially improve patient outcomes.
- Highlights the need for targeted communication training for nursing professionals in specialized care settings.