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The language of management: an enduring challenge
1School of Health and Social Sciences, Coventry University, UK.
Journal of Nursing Management
|May 1, 1997
Summary
Healthcare language significantly impacts work. Nurse managers must recognize language
Area of Science:
- Healthcare Management
- Organizational Communication
- Nursing Leadership
Background:
- Language profoundly influences operations within healthcare organizations.
- Effective communication is crucial for successful healthcare delivery and management.
Purpose of the Study:
- To examine the significance of language in healthcare settings.
- To raise awareness among nurse managers about the impact of language.
- To explore language as a tool for effective management.
Main Methods:
- Analysis of contrasting language use between management and nursing.
- Exploration of rhetorical strategies in healthcare communication.
- Review of research methodologies for studying language in organizations.
Main Results:
- Identified significant differences in language reflecting management and nursing perspectives.
- Demonstrated how rhetoric shapes perceptions and actions in healthcare.
- Highlighted the material effects of language on organizational practices.
Conclusions:
- Nurse managers must acknowledge the tangible impact of language to perform effectively.
- Language can be strategically utilized as a resource for achieving management goals.
- Increased sensitivity to linguistic dimensions is recommended for nurse managers.
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