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Related Experiment Videos

Achieving outcomes through organizational redesign

A Strong1, H Yarde

  • 1Manager, Ernst & Young LLP, Dallas, Texas 75201, USA.

The Nursing Clinics of North America
|September 1, 1997
PubMed
Summary
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Healthcare organizations must redesign processes to improve quality and reduce costs. This involves creating new frameworks for efficient service delivery and successful change management.

Area of Science:

  • Healthcare Management
  • Organizational Redesign
  • Process Improvement

Background:

  • Increasingly restricted cost parameters in healthcare necessitate high-quality service delivery.
  • Healthcare organizations are actively seeking performance improvements across all operational levels.
  • Delivering care is the core business, involving complex, interconnected processes.

Purpose of the Study:

  • To examine the drivers for organizational redesign in healthcare.
  • To present a structured process for redesigning healthcare organizations.
  • To describe effective management strategies for organizational change and present a case study.

Main Methods:

  • Review of drivers for healthcare organizational redesign.
  • Development of a systematic process for organizational redesign.

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  • Analysis of change management principles.
  • Presentation of a successful redesign initiative case study.

    • Main Results:

    • Redesign efforts focus on creating new organizational frameworks rather than incremental improvements.
    • Successful redesign integrates processes to achieve quality, service, and cost objectives.
    • Effective management of organizational change is crucial for successful redesign initiatives.

    Conclusions:

    • Healthcare organizations require strategic redesign to meet quality and cost demands.
    • A structured approach to redesign and change management is essential for success.
    • Organizational redesign can lead to significant improvements in healthcare delivery.