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Related Experiment Videos

QE-Mail--improving communication between the hospital and general practitioners

K A Hutchinson1, S M Cotter, W B Dollman

  • 1Queen Elizabeth Hospital, South Australia.

Australian Family Physician
|July 1, 1997
PubMed
Summary

A new therapeutic bulletin, QE-Mail, successfully improved communication between primary and secondary care providers. General practitioners found the bulletin useful, indicating a need for continued development in key areas like antibiotics and antidepressants.

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Area of Science:

  • Health Communication
  • Medical Information Dissemination

Background:

  • Effective communication between primary and secondary care is crucial for patient outcomes.
  • Existing communication channels may not adequately inform general practitioners (GPs) about current hospital practices.

Purpose of the Study:

  • To develop a therapeutic bulletin (QE-Mail) to enhance communication between primary and secondary care.
  • To assess GP response to the bulletin and identify their information needs.

Main Methods:

  • A clinical panel selected bulletin topics.
  • Content was researched using standard sources and expert input.
  • A survey was distributed to GPs and Directors of Nursing with the first bulletin edition.

Main Results:

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  • The survey achieved a 41% response rate.
  • Most respondents found the bulletin useful and its presentation suitable.
  • Suggested future topics included antibiotics, antihypertensives, and antidepressants.

Conclusions:

  • QE-Mail was well-received and effectively informed GPs about hospital practices.
  • Future plans include email distribution and follow-up surveys to ensure ongoing relevance.