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Related Experiment Videos

Connecting group members through telephone and computer groups

M J Galinsky1, J H Schopler, M D Abell

  • 1School of Social Work, University of North Carolina at Chapel Hill, NC 27599-3550, USA.

Health & Social Work
|August 1, 1997
PubMed
Summary

Technology-assisted group therapy, including telephone and computer groups, enhances service accessibility and convenience. However, challenges like reduced non-verbal cues and technical issues require careful management for effective health and mental health service delivery.

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Area of Science:

  • Health Services Research
  • Mental Health Services
  • Group Therapy Technology

Background:

  • Traditional group therapy delivery faces limitations in reach and accessibility.
  • Technological advancements offer new modalities for delivering health and mental health services.
  • Telecommunication technologies are increasingly integrated into clinical practice.

Purpose of the Study:

  • To review the literature on technology-based group practice.
  • To survey group practitioners regarding their experiences with telephone and computer groups.
  • To identify benefits and challenges of using technology in group settings.

Main Methods:

  • Systematic review of practice literature.
  • Cross-sectional survey of group practitioners.

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  • Analysis of practitioner experiences, knowledge, comfort, benefits, and problems.

    • Main Results:

    • Key benefits include increased accessibility, convenience, and patient anonymity.
    • Identified problems include diminished non-verbal cues, technological difficulties, and complex group process dynamics.
    • Practitioner comfort levels varied, influenced by experience and technological proficiency.

    Conclusions:

    • Technology-assisted group therapy presents significant opportunities for expanding healthcare access.
    • Addressing technological and group process challenges is crucial for optimizing these services.
    • Further research is needed to refine best practices for technology-based group interventions in health settings.