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Related Experiment Videos

Auto-faxing imaging reports to referring physicians

P Robertson1, D Day, D Leung

  • 1Shared Information Management Services, Mount Sinai Hospital/The Toronto Hospital/Princess Margaret Hospital, Ontario, Canada.

Journal of Digital Imaging
|August 1, 1997
PubMed
Summary

Mount Sinai Hospital improved medical imaging report delivery using Auto-Fax, significantly speeding up communication with physicians. This system enhances report accessibility and physician satisfaction.

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Area of Science:

  • Medical Imaging
  • Healthcare Administration

Background:

  • Timely delivery of medical imaging reports is a critical service issue.
  • Traditional postal services cause delays in report distribution to referring physicians.

Purpose of the Study:

  • To evaluate the implementation of an automated fax system (Auto-Fax) for distributing medical imaging reports.
  • To assess the impact of Auto-Fax on report delivery speed and physician satisfaction.

Main Methods:

  • Implemented Auto-Fax system within the Department of Medical Imaging.
  • Reports are automatically faxed upon transcription and radiologist verification.
  • A transmission log tracks fax status; manual mail fallback for failed transmissions.

Main Results:

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  • Auto-Fax successfully resolved initial issues like missing pages.
  • Over 150 referring physicians subscribed to the service.
  • Physician surveys indicate high popularity and increased speed of report reception.

Conclusions:

  • Auto-Fax is an effective solution for accelerating medical imaging report delivery.
  • The system enhances physician satisfaction and communication efficiency.
  • Physician feedback suggests further improvements like batch faxing and direct PC delivery.