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Policy without technology: a barrier to improving nursing home care
J F Schnelle1, J G Ouslander, P A Cruise
1UCLA/Jewish Home for the Aging-Borun Center for Gerontological Research, Reseda, CA 91335, USA.
The Gerontologist
|August 1, 1997
Summary
Nursing homes face challenges meeting care standards due to resource limitations, leading to "paper compliance." This study explores barriers and suggests continuous quality improvement models for effective interventions and better patient outcomes.
Area of Science:
- Gerontology and Long-Term Care
- Healthcare Quality Improvement
- Nursing Home Administration
Background:
- Current nursing home standards of care often lack realistic assessment of available resources and intervention protocols.
- This discrepancy creates undue pressure on providers, fostering "paper compliance" rather than genuine care improvements.
- Existing barriers hinder the implementation of evidence-based interventions designed to meet actual care standards.
Purpose of the Study:
- To explore the barriers preventing nursing homes from meeting care standards.
- To illustrate successful intervention examples using a continuous quality improvement (CQI) model.
- To propose strategies for enhancing the survey process and promoting effective clinical interventions.
Main Methods:
- Exploration of barriers through analysis of the nursing home environment.
- Illustration of intervention attempts using a continuous quality improvement (CQI) framework.
- Discussion of quality indicators and their role in shifting focus from paper compliance to outcomes.
Main Results:
- Nursing homes often adopt "paper compliance" strategies due to unrealistic standards and resource constraints.
- Continuous quality improvement (CQI) models show promise for implementing and sustaining effective interventions.
- Development of quality indicators based on available assessment data can refocus surveys on patient outcomes.
Conclusions:
- Internal quality assurance programs, reinforced by external surveys and based on CQI principles, can maintain effective clinical interventions.
- Further research is essential for designing effective clinical interventions and equipping nursing homes with necessary technologies.
- Support for applied research centers within long-term care facilities is crucial for improving care and quality of life for frail residents.