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Updated: Sep 27, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Improving health access: it's about attitude
1Surrey Memorial Hospital.
Abstract:
Two hospitals set out to make their facilities accessible to people with disabilities. Surrey Memorial Hospital serves one of the most ethnically diverse communities in Canada. Its approach reflects the input from these groups and the realization that communication is at the root of many access problems. B.C. Women's Hospital serves the entire province, yet it was built at a time when little thought was given to providing access to maternity services for women with disabilities.
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