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Using critical incident technique to inform aged and extended care nursing
J Cheek1, B O'Brien, A Ballantyne
1Centre for Research into Nursing and Health Care, Faculty of Nursing, University of South Australia.
This study explored nursing values in aged care using critical incident technique. Findings reveal personal and structural factors influence nurses
Area of Science:
- Gerontology
- Nursing Studies
- Healthcare Research
Background:
- Understanding the perceived value and nature of nursing contributions in aged and extended care settings is crucial for improving resident well-being and healthcare delivery.
- Existing research often overlooks the nuanced perspectives of both healthcare professionals and consumers regarding nursing's role in long-term care.
Purpose of the Study:
- To explore the beliefs of nurses, other healthcare professionals, and consumers regarding the value and nature of nursing's contribution in aged and extended care.
- To identify key themes influencing nurses' presence and engagement with residents, families, and other stakeholders in these settings.
- To demonstrate the utility of Flanagan's critical incident technique as a research methodology in nursing.
Main Methods:
- Utilized Flanagan's critical incident technique (CIT) to gather qualitative data.
- Collected incidents from a diverse cross-section of participants, including nurses, other healthcare professionals, and consumers.
- Analyzed data to identify recurring themes related to the value and nature of nursing work.
Main Results:
- Two major themes emerged: personal considerations and structural considerations, influencing nurses' 'being there' for residents, families, and colleagues.
- Nurses' perceived value and contribution were significantly shaped by individual factors and systemic/organizational elements.
- The study highlighted the importance of nurses' presence and relational aspects in aged and extended care.
Conclusions:
- Flanagan's critical incident technique is a valuable research method for exploring critical aspects of nursing work in aged and extended care.
- Understanding personal and structural factors is essential for supporting and enhancing nursing's contribution in these specialized care environments.
- Further research using CIT can provide deeper insights into the complexities of nursing practice in aged and extended care.
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