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Overcoming resistance to organizational change
1Department of Dietetics and Nutrition, University of Kansas Medical Center, Kansas City 66160-7250, USA.
Journal of the American Dietetic Association
|October 23, 1997
Abstract:
Resistance to assertive organization change is inevitable because people are asked to reexamine and modify their behavior, which breeds resistance. Resistance serves to maintain equilibrium until the reasons for change are both conscious and compelling. Instead of accepting people's feelings as excuses, persistently push for what you know needs to happen in the face of today's harsh realities. Provide clarity, time, support, and the stability of a persistent message.