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New England eye care survey
J Kaminski1, K Andrews, S W Hatch
1Fukai, and Associates, P.C., Louisville, Colorado, USA.
Journal of the American Optometric Association
|November 14, 1997
Summary
Patient satisfaction with eye care services is high, with most preferring their current provider. Optometrists serve 60% of patients, and perceptions of optometric versus ophthalmologic care show no significant differences.
Area of Science:
- Ophthalmology
- Optometry
- Public Health
Background:
- Understanding patient eye care utilization is crucial for health policy and professional advancement.
- Traditional survey methods often involve self-selection bias; this study employed random-digit dialing for reduced bias.
Purpose of the Study:
- To describe patient eye care usage and perceptions in three New England regions.
- To compare patient perceptions of optometric versus ophthalmologic care.
Main Methods:
- A random-digit telephone survey was conducted in three New England areas.
- A standardized interview and questionnaire were administered to 163 respondents (18% response rate).
Main Results:
- High patient satisfaction reported regarding care, time, discussion, and fees.
- 78% of patients intended to return to their current eye care practitioner.
- Optometrists provided care for 60% of participants, ophthalmologists for 29%.
Conclusions:
- Market share for primary eye care between optometric and ophthalmologic settings aligns with previous research.
- No statistically significant differences in patient perception were found between optometric and ophthalmologic care.
- Study data can inform health policy decisions regarding eye care services.