[Head outside--feet inside. How do patients from other cultures experience the German health care system?]

More migrants in a country mean also more patients from other cultures. Therefore, it is possible that cultural differences or institutional conditions become the origin of conflicts between patients and nursing personnel. Transcultural studies have mainly investigated problems of German nurses with foreign patients. The aim of the present study is to get to know the patients' own views as experts in their situation: "What are the experiences of migrants with the German Health Care System, especially with hospital nursing care?" The results of the study point out that the main sources of conflicts in hospital are located in institutional conditions rather than in cultural differences of patients.